FAQS

EU Member States:
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal (we do not ship to Madeira)
Romania
Slovakia
Slovenia
Spain (we do not ship to the following provinces of Spain: Las Palmas, Santa Cruz de Tenerife, and Balears)
Sweden

Rest of Europe (additional shipping fee will apply)

Andorra
Faroe Islands
Iceland
Liechtenstein
Monaco
Norway (and Svalbard & Jan Mayen)
San Marino
Switzerland

The specific charging rules for freight are displayed in the shipping policy

🚚 Once your order is placed, it will leave our warehouse within 1 business day (Monday-Friday, excluding public holidays). The whole shipping takes around 3~7 Business days.
Once your order is shipped, you will receive a shipping confirmaion email with the checking number. You can review the email to find the tracking number.
Or you can check your order status and details by logging in to your account.

You can contact us through our contact page! We will be happy to assist you.